Leadership Trust Index (LTI): Turning trust into a measurable asset

Every CEO agrees trust matters. Almost none of them can tell you their score.

Hybrid work, cultural pressure and the competition for talent have made that gap non-negotiable. The Leadership Trust Index measures trust, benchmarks it against peer organisations and gives boards a way to manage it with the same rigour as performance, employee engagement or profitability.

A recent Deloitte survey found that 55% of organisations have no trust tracking in place at all, despite nearly half of C-suite leaders naming it a priority for the year ahead. PwC's research goes further: in most organisations, no one in the C-suite actually owns trust. My own research found a 29% gap between how trustworthy CEOs rate themselves and how trustworthy their people rate them. I call this the authenticity gap.